About a week ago our electric bill came. It indicated that we owed two months worth. Steve got out his receipt to check and yes we did pay that bill. We even have a computer print out!
So, when Steve went to town to run errands he said he will be back in a few hours. I had to ask why, what was going? He said he would be waiting in line to get our bill straighten out. Well, he was back much earlier than expected. Why?
He forgot that there is no such thing as customer service in our Mbala office. They also must not have a copier. He came home to make copies of his receipt. Then it was back to the Zesco office with the copies. They have to fax them to Kasama where there is a customer service to take care of the problem.
We just keep practice the saying “This is Africa and Africa always wins!” When you realize that and accept it you are less likely to get upset at the way things work here.
God bless,
1 comment:
Oh dear....sad but true. Nationals always win:)
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